Placing An Order

If you’re keen to go ahead with your order, it’s really simple.

Step 1 – Tell Us You’re Good to Go

Respond to the quote you requested and let us know that you’d like to go ahead.  If there is a particular date that you require the products by – just ensure that it meets our 4 week turnaround once artwork is finalised.  At this point we’ll also ask you to confirm your colours, delivery address and invoicing details.

Step 2 – Getting the Artwork Ready

You have 2 options.  (a) You can use our artwork templates and specifications to layout your own artwork (or get your designer to do it for you), OR, (b) you provide us with a clear brief and we can do that part for you.  See more information on our $99 Design Assistance page.

Step 3 – Approving Artwork 

When the artwork has been finalised, we’ll send you through a final proof with a mock-up of the pens to confirm it is all correct.

Step 4 – Making Payment

Once your artwork is approved, we’ll require a 50% deposit to start the job and the balance of the job will be invoiced approx 2-3 weeks later once the job is ready to be shipped from our overseas factory.

Step 5 – Pen Delivery

Your pens will be shipped straight to the address you have provided!