Delivery Instructions and Timeframes

Delivery instructions for each banner pen and scroll pen job are requested from the customer upon acceptance of the job and confirmed with the customer prior to dispatch.

 

SHIPPING TIMEFRAMES

Banner-Pens USA uses a wide range of courier services depending on the shipping destination and the quantity of pens being shipped.  Banner pen and scroll pen customers are provided with an estimated date that they should expect to receive their goods.  General delivery time from artwork approval is 4 weeks to major metros areas with deliveries to rural and more regional areas may take up to 5 weeks.

 

SHIPPING COST

Unless otherwise specified, shipping of the banner pens and scroll pens is done for FREE.

 

DELIVERIES OUTSIDE OF THE USA

All shipping costs outside of the USA are the responsibility of the customer.  This is outlined in any quotes requested by banner pen and scroll pen customers looking to ship pens overseas.